Thymes is committed to creating an inclusive and accessible digital environment for all users. We recognize that customers may have diverse needs, including those who rely on assistive technologies such as screen readers, magnification tools, voice recognition software, or captioning for multimedia content. Our objective is to ensure that every individual can easily access information, engage with our content, and complete transactions on our website and mobile applications.
If you experience any difficulty accessing the website or any Thymes digital tool, we encourage you to reach out for assistance. Our Customer Experience team is available to provide support via telephone at 877-326-1940, Monday through Friday from 8:00 AM to 5:00 PM CST, or by email at cs@thymeslife.it.com. We are committed to delivering the information, products, or services you need through communication methods that are accessible and compliant with applicable laws.
To achieve an inclusive online experience, Thymes continuously monitors and evaluates our website. We perform regular accessibility audits, user testing, and reviews to identify areas where improvements can be made. Our team dedicates resources to implementing updates, fixing issues, and ensuring that our digital platforms meet the needs of users with a wide range of abilities.
We view accessibility as a dynamic and ongoing commitment. As technology evolves and best practices for digital accessibility advance, we strive to adapt our website and services accordingly. We aim to anticipate user needs, incorporate new accessibility features, and refine existing elements to maintain a user-friendly experience for everyone.
Thymes encourages feedback from customers about ways to improve accessibility. Suggestions, questions, or concerns are welcomed and help guide our efforts to enhance usability and inclusivity. Users can submit feedback directly via email at cs@thymeslife.it.com. Our goal is to create a website that is navigable, intuitive, and accommodating for all visitors, reflecting our dedication to equal access and customer satisfaction.